Your voicemail options

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You can actuate or conciliate your voicemail service, and gear up options such as when calls are sent to voicemail, how to access your messages and whether to receive an electronic mail notification when you have a message.

If yous want to give callers the option of transferring to another number as well every bit, or instead of, leaving a message, you lot can provide the number to transfer to.

To cull when to ship calls to voicemail

  1. Select Call services > Voicemail direction > Edit .
  2. Select Transport all calls to voicemail if you desire all callers to be diverted to voicemail.
  3. Select Send calls to voicemail when busy if yous want callers to be diverted to voicemail if you're already on a call or have enabled exercise not disturb.
  4. Select Send unanswered calls to voicemail if you want callers to be diverted to voicemail if their calls aren't answered within a sure number of rings. Y'all can choose the number of rings when you prepare your greeting letters.

    Read about setting up greeting messages  >

Note

Frontward call settings accept precedence over voicemail settings

For example, if you select options to frontward unanswered calls to a number and to send unanswered calls to voicemail, your unanswered calls are forwarded to the number yous entered.

To receive your voicemail messages on your phoneShow more content

  1. Select Telephone call services > Voicemail management > Edit .
  2. Select Use unified messaging .
  3. Select Use the phone bulletin waiting indicator if you want your phone to indicate that you have a message, for example using an envelope icon.
  4. Select On for E-mail address for the new bulletin notifications if you want to be notified by email that you take a new voicemail and enter the e-mail address.
  5. Select On for Email a carbon copy of the message to if y'all want the notification email to be copied to another email address and enter the electronic mail address.

To receive your voicemail letters past emailShow more content

  1. Select Call services > Voicemail management > Edit .
  2. Select Forward it to this email accost and enter the email accost.
  3. Select On for Email address for the new message notifications if you want to exist notified by electronic mail that you have a new voicemail and enter the email address.
  4. Select On for Email a carbon copy of the message to if y'all want the notification email to be copied to another e-mail address and enter the e-mail address.

To ready an alternative number for callersShow more content

Yous can give callers the choice of transferring to another number as well every bit, or instead of, leaving a message.

  1. Select Call services > Voicemail management > Edit .
  2. Select On for On '0', frontward phone call to: and enter the required phone number.